Policies

The fine print.

Cancellation policies

Day Trips

 

A 50% deposit is due when your make your reservation for any half or full-day trips. All deposits are non-refundable.

 

Full trip payment is due 48 hours before your trip.

 

There are no refunds for cancellations made within 48 hours of your trip.

Multi-day Adventures

 

A 50% deposit is due when your make your reservation for any multi-day trips. All deposits are non-refundable.

 

Full trip payment is due 30 days before your trip.

 

There are no refunds for cancellations made within 30 days of your trip.

We understand that signing up for a trip with Arrowhead River Adventures is a significant investment. While we may not be able to offer cash refunds, we are happy to offer credit toward a future trip, or credit in the form of gift cards that you could pass on to other friends or family. 

We strongly recommend trip insurance toward the purchase of your trip, plus travel, and any medical expenses.

Cancellations related to COVID-19

In the event that you need to cancel your reservation due to COVID-19, standard cancellation policies apply. Unfortunately we cannot make exceptions for cancellations caused by COVID-19, and we appreciate you using caution when you choose to join an Arrowhead Adventure. In the event that you cancel your reservation at the last minute due to a positive COVID-19 test result or possible exposure, we will be happy to rebook your trip or issue credit toward a future trip. Thank you for putting your health and the health of others first.

 

If you have questions or concerns please give us a call.

Check out our COVID-19 practices for more information.

GUIDELINES

In order to join a trip, participants must complete all registration forms and materials, and be paid in full.

All participants will follow guide instructions for safety on the water, will wear lifejackets when required, and obstain from activities that put themselves or others at risk.

Drug use, including marijuana, is prohibited. Please do not bring or use illicit substances on our trips.

Pets are not permitted on our trips. If you have a service animal please give us a call.

Firearms are prohibited.

All are welcome on Arrowhead River Adventure trips. We expect all participants to be members of a welcoming community. Sexist, racist, or otherwise marginalizing or discriminating words or actions will not be tolerated.

All participants are expected to adhere to Arrowhead River Adventure COVID-19 practices.

Arrowhead River Adventures

Eagle Point, Oregon

877-217-4837

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